We realize that all travel protection has exclusions and limitations. That’s why we offer the Grand Circle Travel Waiver Benefit with this plan.

If you must cancel your pre-paid trip arrangements (supplied by Grand Circle) prior to departure, this Part A can waive cancellation penalties and reimburse you in cash or travel voucher, depending on your reason for cancellation (in most states).

This voucher can be applied to any reservation that was booked on or after the date of the cancellation for arrangements provided by Grand Circle Travel vouchers are valid for travel within 12 months of the date of issue, but no later than 15 months from the date your trip was canceled, for travel arrangements with Grand Circle

Please note: Travel vouchers are non-transferable and not redeemable for cash. The Grand Circle Pre-Departure Cancellation Waiver does not cover penalties associated with air or other travel arrangements not provided by Grand Circle

Trip Mate offers pre-existing medical condition coverage, as long as the following criteria are met:

• Your plan was purchased within 14 days of Grand Circle receiving your first trip payment or deposit
• You were medically able to travel when the plan was purchased

Please see your Plan Document for terms, conditions, and exclusions. Even if you don't meet the requirements for pre-existing condition coverage, you can still purchase travel protection, but any loss due to a pre-existing medical condition will be excluded.

If someone booked to travel with you cancels his or her trip for a specified reason in the Cancellation Waiver included in Grand Circle’s trip protection package, you are protected in two ways:

1. If you decide to take your trip, the plan will cover any occupancy upgrade charges which you might incur
2. If you decide not to take your trip, your cancellation penalties will be covered by the plan.

Specified reasons include: Injury or death of a person booked to travel with you which occurs before departure on your trip; a person booked to travel with you is a person booked to travel with you is quarantined*, required to serve on a jury, or receives a court order to appear as a witness in a legal action; the home of a person booked to travel with you is made uninhabitable by natural disaster and will remain uninhabitable during your trip; the place of employment of a person booked to travel with you is damaged due to natural disaster and you or your traveling companion are required to remain at work as a result; a person booked to travel with you is called to emergency military duty following a natural disaster.

*Quarantined means you are forced into isolation by a recognized government authority, their authorized deputies, medical examiners or physician to prevent the spread of the disease due to you either having, or being suspected of having, a contagious disease, infection or contamination. An embargo preventing you from entering a country is not a quarantine.

To file a claim, click here.

Your primary coverage through Part B of the trip protection plan provides reimbursement for expenses incurred during your trip due to covered medical and dental emergencies–up to a maximum amount of $50,000 for medical, with a $750 sublimit for dental. Expenses for emergency medical or dental treatment incurred after the trip are not covered.

Most travel insurance benefits in the plan are subject to an Excess Insurance Limitation.

Your Part B Trip Interruption Benefits reimburse up to 150% of your non-refundable insured Trip Costs if you or your Traveling Companion are unable to continue your trip due to covered unforeseen reason.

A trip protection plan may be purchased at any time before you make your final payment, or at the time of final payment. It cannot be purchased after your trip has been paid for in full.

Once you’ve submitted a claim, you will receive a confirmation email from Trip Mate containing your claim number, an estimated timeline of your claim, and any requests for further documentation. You can also access the status of your claim by visiting the “Claim Status” section of the Trip Mate website and entering in your claim number, last name, and date of birth.